Effective Date: 24 September 2026
Last Updated: 24 September 2026

Dr. O.P. Bhalla Foundation (“Foundation”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how the Foundation may collect, use, disclose, retain and protect personal information when you visit or interact with https://dropbhallafoundation.org/ (“Website”).

The Website currently includes contact facilities, programme/application links, volunteer opportunities, donation facilities and an organ-donation registration link.

1. Information We May Collect

Depending on how you interact with the Website, we may collect:

1.1 Information You Provide

This may include:

•       Name;
•       Email address;
•       Mobile or telephone number;
•       Organisation or institution;
•       City/location;
•       Subject and message submitted through the contact form;
•       Information provided through volunteer applications;
•       Information provided through student programme applications;
•       Event registration information;
•       Donation-related information necessary for processing and acknowledgement;
•       Information provided when communicating with the Foundation; and
•       Other information you voluntarily provide.

The current contact page, for example, requests name, phone number, email address, subject and message.

1.2 Technical Information

When you access the Website, certain technical information may be collected automatically, including:

•       IP address;
•       Browser type;
•       Device type;
•       Operating system;
•       Pages visited;
•       Date and time of access;
•       Referring page or website; and
•       Technical information necessary for security and Website operation.

2. How We Use Personal Information

Personal information may be used to:

•       Respond to enquiries;
•       Process and acknowledge donations;
•       Manage volunteer applications;
•       Process student programme applications;
•       Facilitate event participation;
•       Communicate programme information;
•       Respond to requests or complaints;
•       Provide information requested by you;
•       Maintain institutional and programme records;
•       Improve Website functionality;
•       Monitor Website performance;
•       Maintain security;
•       Prevent fraud or misuse;
•       Comply with legal and regulatory obligations; and
•       Carry out the Foundation’s charitable and social-impact activities.

We will process personal data for specified purposes and in accordance with applicable law.

India’s Digital Personal Data Protection Act, 2023 establishes a framework governing the processing of digital personal data, including requirements concerning notice, consent, withdrawal of consent, security and rights of individuals.

3. Legal Basis for Processing

Depending on the circumstances, personal data may be processed:

•       With your consent;
•       To respond to a request or provide a service requested by you;
•       For certain legitimate uses permitted by applicable law;
•       To comply with a legal obligation; or
•       For another purpose permitted under applicable law.

Where consent is required, the Foundation will seek consent in an appropriate manner.

4. Donations and Payment Information

The Website’s current donation button directs users to Paytm for the payment transaction.

Payment information may therefore be processed by the applicable payment gateway or financial service provider.

The Foundation does not intend to collect or retain complete payment-card credentials such as card PINs, CVV numbers or banking passwords through ordinary Website forms.

Users should review the privacy policy and terms of the relevant payment service provider before completing a transaction.

5. Volunteer and Student Programme Information

The Foundation may collect information submitted through volunteer, student programme, internship or other application forms.

Such information may be used to:

•       Assess eligibility;
•       Communicate with applicants;
•       Organise programme participation;
•       Coordinate activities;
•       Maintain programme records; and
•       Meet administrative, safeguarding and legal requirements.

Where third-party forms or platforms are used, the processing of information may also be governed by the privacy policy of the relevant third-party provider.

6. Organ Donation Registrations

The Website currently provides an external link for organ-donation registration.

Where the registration is completed on a third-party platform, information submitted through that platform is subject to the privacy policy and terms of the organisation/platform operating that form.

The Foundation should not be treated as the controller of information collected directly by that third-party platform unless otherwise expressly stated.

7. Children and Minors

The Foundation undertakes programmes involving students and young people.

Where personal information relating to children or minors is collected through Foundation programmes, the Foundation will handle such information in accordance with applicable law and appropriate safeguarding practices.

Where legally required, consent or authorisation from a parent or lawful guardian may be obtained.

8. Sharing of Personal Information

The Foundation may share relevant information with service providers, partners or other persons where reasonably necessary for the purposes described in this Policy.

Such parties may include:

•       Website hosting and technology providers;
•       IT and technical service providers;
•       Payment service providers;
•       Communication and email service providers;
•       Event and programme service providers;
•       Form/application platforms;
•       Professional advisers;
•       Government or regulatory authorities where required; and
•       Other parties where disclosure is permitted or required by law.

The Foundation will seek to ensure that information is shared only for appropriate purposes and with reasonable safeguards.

9. Cookies and Similar Technologies

The Website may use cookies and similar technologies for:

•       Website functionality;
•       Security;
•       Performance;
•       User preferences;
•       Traffic analysis; and
•       Website improvement.

Third-party services integrated into the Website may also use cookies or similar technologies according to their own policies.

You may manage cookies through your browser settings. Disabling certain cookies may affect Website functionality.

For more information, please refer to our Cookie Policy.

10. Data Security

The Foundation takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Users should therefore avoid submitting unnecessary sensitive information through ordinary Website forms.

11. Data Retention

Personal information will be retained only for as long as reasonably necessary for the purpose for which it was collected or for such period as required or permitted by applicable law.

Retention periods may depend on:

•       The purpose for which information was collected;
•       Programme requirements;
•       Legal and regulatory obligations;
•       Accounting and record-keeping requirements;
•       Dispute resolution; and
•       Legitimate organisational requirements.

12. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal data, including rights to:

•       Obtain information regarding processing;
•       Request correction of inaccurate information;
•       Withdraw consent where processing is based on consent;
•       Request deletion where legally applicable;
•       Raise a grievance concerning processing; and
•       Exercise other rights available under applicable law.

The DPDP Act provides for withdrawal of consent where consent is the basis for processing, subject to applicable provisions and exceptions.

To exercise a privacy-related right or raise a concern, please contact us using the details below.

13. Withdrawal of Consent

Where we process your personal information on the basis of consent, you may request withdrawal of that consent.

Withdrawal of consent does not affect processing that was already lawfully carried out before withdrawal.

There may also be circumstances where information must continue to be retained or processed because of a legal or regulatory requirement.

14. Third-Party Links

The Website contains links to third-party websites and services.

Once you leave the Foundation’s Website, this Privacy Policy may no longer apply.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

15. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in:

•       Applicable law;
•       Regulatory requirements;
•       Website functionality;
•       Foundation programmes;
•       Data-processing practices; or
•       Third-party services used by the Website.

The latest version will be published on this page.

16. Contact and Privacy Requests

For privacy questions, requests or concerns, please contact:

Dr. O.P. Bhalla Foundation
 BG-06, Manav Rachna Campus,
  Sector 43, Aravalli Hills, Delhi–Surajkund Road,
  Faridabad – 121004, Haryana, India

Email: dropbhallafoundation@mrei.ac.in
  Phone: +91 88820 25553

Subject line: Privacy / Data Protection Request

 

 

 

3. COOKIE POLICY

Effective Date: 24 September 2026
 Last Updated: 24 September 2026

This Cookie Policy explains how Dr. O.P. Bhalla Foundation (“Foundation”, “we”, “us” or “our”) may use cookies and similar technologies on https://dropbhallafoundation.org/ (“Website”).

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website.

They may help a website:

•       Function correctly;
•       Remember preferences;
•       Understand how visitors use the website;
•       Improve performance;
•       Maintain security; and
•       Provide relevant functionality.

2. How the Foundation May Use Cookies

The Website may use cookies or similar technologies for the following purposes:

Essential Cookies

These may be necessary for:

•       Website functionality;
•       Security;
•       Page navigation;
•       Form functionality; and
•       Basic technical operations.

These cookies generally cannot be disabled without affecting Website functionality.

Performance and Analytics Cookies

These may help us understand:

•       Which pages visitors access;
•       How visitors navigate the Website;
•       Website performance;
•       Technical errors; and
•       General usage trends.

This information may be used to improve the Website.

Preference Cookies

These may remember certain settings or preferences to improve the user experience.

Third-Party Cookies

Certain third-party services embedded or linked through the Website may use cookies or similar technologies.

These may include payment services, embedded content, analytics tools, social-media services or other technology providers.

Third-party providers may process information according to their own privacy policies.

3. Website Optimisation

The Website currently identifies Seraphinite Accelerator as an optimisation service.

Such optimisation or caching technologies may use technical mechanisms necessary to improve Website speed, reliability or performance.

4. Managing Cookies

Most web browsers allow users to control or delete cookies through browser settings.

You may:

•       Accept cookies;
•       Reject certain cookies;
•       Delete existing cookies; or
•       Receive a notification before cookies are stored.

Please note that disabling essential cookies may affect certain Website functions.

5. Changes to this Cookie Policy

We may update this Cookie Policy when our Website, technology providers or applicable legal requirements change.

The latest version will be published on this page.

6. Contact Us

For questions regarding this Cookie Policy:

Dr. O.P. Bhalla Foundation
 BG-06, Manav Rachna Campus,
  Sector 43, Aravalli Hills, Delhi–Surajkund Road,
  Faridabad – 121004, Haryana, India

Email: dropbhallafoundation@mrei.ac.in
  Phone: +91 88820 25553

 

4. DONATION, CANCELLATION & REFUND POLICY

Effective Date: 24 September 2026
 Last Updated: 24 September 2026

Dr. O.P. Bhalla Foundation (“Foundation”, “we”, “us” or “our”) appreciates every contribution made towards its charitable and social-impact initiatives.

This Donation, Cancellation & Refund Policy applies to donations made through the Foundation’s Website or through the payment mechanisms made available by the Foundation.

1. Donations

Donations made to Dr. O.P. Bhalla Foundation are voluntary contributions intended to support the Foundation’s charitable and social-impact activities.

The Foundation works across areas including:

•       Environment and sustainability;
•       Education and youth development;
•       Women empowerment;
•       Health and well-being;
•       Community development; and
•       Volunteerism and social leadership.

2. Online Donations

The Foundation’s Website currently provides a Donate Now facility that directs donors to a Paytm payment page/service.

The availability and processing of an online payment are subject to the relevant payment service provider’s systems, terms and policies.

3. Donor Information

To process and acknowledge a donation, the Foundation may require information such as:

•       Donor name;
•       Address;
•       Email address;
•       Mobile number;
•       PAN or other information where required;
•       Donation amount;
•       Transaction details; and
•       Other information required for statutory reporting or issuing donation documentation.

Such information will be handled in accordance with the Foundation’s Privacy Policy.

4. Payment Security

Online payment transactions may be processed by authorised third-party payment service providers.

The Foundation does not intend to collect or retain sensitive payment credentials such as:

•       ATM/debit-card PINs;
•       Internet banking passwords;
•       CVV numbers; or
•       Payment authentication credentials

through ordinary Website forms.

Donors should never share their PIN, password, OTP or other confidential banking credentials with the Foundation or any person claiming to represent it.

5. Donation Acknowledgement

Where applicable, the Foundation may provide a donation acknowledgement or receipt after the donation has been successfully received and verified.

Donors should retain their transaction confirmation and relevant payment reference.

Where statutory donation certification is applicable, the Foundation will follow the requirements prescribed under applicable tax law.

The Income Tax Department states that institutions approved under Section 80G are required to report donations through Form 10BD and issue Form 10BE to donors.

6. Tax Benefits

The Website currently states that the Foundation is certified under Section 12A & 80G.

Any tax benefit available to a donor is subject to:

•       Applicable tax laws;
•       The donor’s eligibility;
•       The nature and timing of the donation;
•       Applicable limits and conditions; and
•       Compliance with statutory requirements.

The Foundation does not guarantee that every donor or every donation will qualify for a particular tax deduction.

Donors should consult their tax adviser where necessary.

7. Use of Donations

The Foundation will use donations towards its charitable objectives and programmes.

Where a donation is made for a specific cause or initiative, reasonable efforts will be made to apply the donation towards that purpose.

However, programme requirements, beneficiary needs, funding conditions, regulatory requirements or other circumstances may require the Foundation to apply funds towards a related charitable purpose.

8. Cancellation of Donation

A donor may request cancellation of a donation before the transaction has been finally processed, wherever technically and operationally possible.

Once a donation has been successfully processed and transferred to the Foundation, cancellation may not always be possible.

Cancellation requests should be sent as soon as possible to:

dropbhallafoundation@mrei.ac.in

The request should include:

•       Donor name;
•       Date of transaction;
•       Donation amount;
•       Transaction/reference number;
•       Email/mobile number used during the transaction; and
•       Reason for the cancellation request.

9. Refunds

Refund requests will be considered on a case-by-case basis, subject to:

•       Verification of the transaction;
•       Applicable law;
•       Payment-gateway procedures;
•       Banking/payment-network requirements; and
•       The circumstances giving rise to the request.

Where a refund is approved, it will ordinarily be processed through the original payment method wherever feasible.

The Foundation may not be able to refund a donation where the transaction has already been settled, where statutory restrictions apply, or where sufficient information is not available to verify the transaction.

10. Failed or Duplicate Transactions

If an amount is debited from your bank account but the donation is not successfully recorded, or if the same donation appears to have been charged more than once, please contact the Foundation promptly.

Please provide the transaction/reference number and relevant payment information so that the Foundation can coordinate with the payment service provider and investigate the matter.

11. Fraud Prevention

The Foundation will never ask donors to disclose:

•       OTPs;
•       ATM PINs;
•       Internet banking passwords;
•       UPI PINs;
•       Card PINs; or
•       Other confidential payment credentials.

If you receive a suspicious request claiming to represent the Foundation, please contact us directly using the official details published on our Website.

12. Third-Party Payment Providers

Payment transactions may be subject to the terms, conditions and privacy policies of the payment service provider.

The Foundation is not responsible for technical issues originating exclusively from the payment gateway, banking network or telecommunications infrastructure.

13. Changes to this Policy

The Foundation may update this Donation, Cancellation & Refund Policy from time to time.

The revised version will be published on this page with an updated “Last Updated” date.

14. Contact Us

For donation-related queries, cancellations, failed transactions or refund requests:

Dr. O.P. Bhalla Foundation
 BG-06, Manav Rachna Campus,
  Sector 43, Aravalli Hills, Delhi–Surajkund Road,
  Faridabad – 121004, Haryana, India

Phone: +91 88820 25553
  Email: dropbhallafoundation@mrei.ac.in
  Website: https://dropbhallafoundation.org/